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7/16/2009 11:09:46 PM
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packerguy600
Posts 0
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I got Line Rider unbound in November and loaded it on to my computer. I was having so much fun with it. Then I forgot about it. Around February, our family got a new computer and got rid of the old one.
Now, I'm trying to put it on this one and it doesn't work, it says the DAC has already been used even though I uninstalled it form the one I had it on before.
PLEASE HELP
~Pax
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7/17/2009 4:16:44 PM
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LRJ
Posts 19
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There is no way of deactivating a used DAC, but you can use the username and password you entered when you activated your DAC to authorize the new installation of the game.
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7/18/2009 7:36:07 PM
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sb1209
Posts 0
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i have the same problem except my computer crashed about 2 months ago and i still need to fix it, so i went to my moms and loaded it up and i had forgoten my info
is there any way to get that info back??
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7/20/2009 12:43:38 PM
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packerguy600
Posts 0
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LRJ> I have been entering the exact same info and I get nothing! 
mattster> I know how you feel
Daniel> thanks for the help
~Pax
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7/20/2009 4:38:23 PM
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packerguy600
Posts 0
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We e-mailed the guys at line rider and they gave us a new DAC, so it's all good now 
~Pax
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7/21/2009 4:18:44 PM
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dbeaty25
Posts 0
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 Blah Blah Blah Blah Blah Blah.Huh? AHHHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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7/22/2009 11:06:02 AM
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packerguy600
Posts 0
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mattster> E-mail using the Contact link below and in the word contact in my post. Tell them what happened and they should give you another DAC.
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8/12/2009 9:35:22 PM
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lanari63
Posts 1
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Yes I'm havving the same problem...kinda...
Computer Crashed, got it fixed, but the memory was wiped.
Recently I tried to re-install it, and I don't remember what my username/password was.....
And when I tried making a new one, I had the same problem as you...
So, should i e-mail for help to someone or what?
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8/15/2009 8:23:38 PM
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phenmac
Posts 2
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Hi,
i have a very similar problem, i was visiting my cousin and ordered and received line rider 2 unbound and installed it onto there laptop it was fine it was playing it then had to come back home so i uninstalled it. when i got home i tried to install it onto my laptop but it said the DAC was already in use, i tried to contact the line rider.com for help but they will not respond, i need help and i guess a new DAC What should i do now?
edited by phenmac on 8/15/2009
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8/17/2009 1:54:48 PM
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codeninja
Posts 5
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If you are having issues with your DAC please use the support form that can be found here http://www.inxile-entertainment.com/support.html
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8/18/2009 10:23:50 AM
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phenmac
Posts 2
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Thank you, they gave me a new DAC and it all good.
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2/10/2010 5:27:04 PM
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Cantthinkofname
Posts 2
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I just got the game too my DAC won't work as well!  I waited 2 weeks to get it!   HELP!
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2/10/2010 5:29:06 PM
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Cantthinkofname
Posts 2
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phenmac wrote:
Thank you, they gave me a new DAC and it all good.
 good for you! now back to my problema
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2/10/2010 5:56:14 PM
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Capt@inxile
Posts 422
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Have you sent an email to support@inxile.net?
If you haven't, you can do that here, by filling out the form: http://www.sparkworkz.com/support/
They'll take care of it.
--
Need help? Email us:
http://www.sparkworkz.com/support/
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2/10/2010 6:01:30 PM
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Speed Demon
Posts 1551
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Since I'm actually thinking of getting that game, what DOES the DAC do? Isn't it for the registration thing? Or just to be able to share tracks? (Take note I never used DAC on the LR2 Game when I played it) 
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2/10/2010 7:31:11 PM
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Capt@inxile
Posts 422
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The DAC is just a code that comes with the game, which you have to input when you first install it.
Here's the catch though: you can only use it once. That's it. BUT! After you input the code, it asks you to create a username and password.
DO THIS!
You can use that username and password to install your copy of the game wherever you like, so it's very convenient. It's also vital, if your computer breaks and you get a new one. So write it down somewhere. Preferably in an email to yourself that you save, so you can look it up on any computer, any time you need to, without fear of losing it behind a couch or something.
It's amazing how many support questions we get from people who are re-installing their copy of Line Rider 2 onto a new computer, and are trying to reuse their old DAC number because they forgot about the username/password feature. And then I remind them about it, and they go "oops! I forgot my password for this!"
It makes things difficult because, unlike forums or some of our other Flash games, there's no way to make a password recovery system for our DAC.
Of course, we still have solutions, cuz we're clever like that.  But life is much easier for everyone when we're not forced to use those workarounds.
--
Need help? Email us:
http://www.sparkworkz.com/support/
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2/10/2010 7:35:50 PM
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Speed Demon
Posts 1551
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Smart and thanks!
Too bad there's people who can't seem to get the "WRITE YOUR PASSWORD AND USERNAME DOWN" concept.  thanks also for explaining what it was; I wanted to know exactly. 
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2/10/2010 8:01:45 PM
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Capt@inxile
Posts 422
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No problem.
Well, some people don't write them down because they want to keep them secret. Which makes sense if you truly are worried that someone will steal it. But if you forget it, then it's no use to anybody.
--
Need help? Email us:
http://www.sparkworkz.com/support/
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2/10/2010 8:08:06 PM
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Speed Demon
Posts 1551
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Exactly. I actually create a TextEdit (Macintosh's "Word") and save it in my secret folder. 
Also, did you check out my new track?
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